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Mortgage Services

What James says is right! Counselors are not leagally responsible to borrowers. the whole situation seems a little bit mad.

Do we think that the lending criteria will change in 2012. This could really help the mortgage industry as at the moment it is on its knees in the Uk, but you guys seem to be having the same problems as us.

James E. Veale, CPA MBT

Your overall assessment is right on point. The BCU in particular could end any hope for this product to become anything more than a loan of (not just last but) FINAL resort.

I just read the comment of The_Critic and the reply by Ms. Ronni Bennett of “Time Goes By” in a September 7th article on RMD. Ms. Bennett stated that she would have terminated her HECM application if she would have been asked for the value of her cars or burial trusts. Her decision to get a HECM was not based on desperation but rather peace of mind. Like Ms. Bennett, many clear thinking seniors will see the detailed financial requirements as a deal breaker.

The BCU demands a full and detailed picture of the financial situation of the senior when the loan is supposedly nonrecourse. Why is so much detailed information needed when no monthly payments of interest or principal are required? I looked at the FIT program when it was opened for a small period of time; it did not even have a separate privacy policy connected to it. Some are now asking about HIPPA issues regarding gathering and storing answers to questions related to health; not even HUD seems to have any answers to the HIPPA questions.

You list so much more than the new counseling protocol but I believe the change in counseling will be the biggest hindrance to the acceptance of the HECM Saver program. Why would anyone provide a counselor information to the BCU financial questions unless they are truly desperate or not very thoughtful? Counselors cannot provide any assurance of privacy by NCOA; only NCOA can do that. This is the first time in my memory of the mortgage industry that a third party has gathered detailed financial information and the lender has not (and for what purpose?).

Counselors are not even legally responsible to borrowers for their responses. So how is it reasonable that a clear thinking senior who does not need a HECM Saver but believes it will be helpful will supply such personal information to someone they have known for less than one hour (or maybe slightly longer)?

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